X555 Terms & Conditions — Full Bengali Version

By using the x555.wine website and its associated mobile application, you agree to these Terms & Conditions. These terms form a legally binding agreement between you and the x555 platform. Please read this document carefully before you start using the platform.

X555 operates an online gaming and lottery platform for players in Bangladesh. Our terms and conditions are provided in Bengali so every member can easily understand and use the platform with confidence.

X555 reserves the right to modify these Terms & Conditions at any time. Members will be notified of any changes via their registered email or through a platform notification.

To create an account at x555, you must meet the eligibility requirements below. These conditions are essential to ensure the safety and legitimacy of our platform.

Age Restriction & Identity Verification

• You must be at least 18 years of age at the time of registration — no exceptions.
• You must provide your full name, date of birth, phone number, and email address accurately at the time of registration.
• X555 may request a National ID, passport, or other identity documents at any time.
• Accounts created using false information will be closed at any time and the balance may be forfeited.

Multiple Account Prohibition

• Each person may hold only one account.
• Running multiple accounts on the same device, IP address, or payment method is strictly prohibited.
• If duplicate accounts are detected, all associated accounts will be closed.

Account Security

• You are solely responsible for keeping your password and login credentials confidential.
• If you suspect unauthorized access to your account, notify the support team immediately.
• Allowing third parties to access or use your account is strictly prohibited.

Depositing at x555 is simple and secure. We support Bangladesh's most popular mobile banking methods. All deposit transactions are governed by the following rules.

Accepted Payment Methods

• BKash (Personal & Merchant)
• Nagad (Personal & Merchant)
• Rocket (Dutch-Bangla Mobile Banking)
• Bank Transfer (Selected Banks)

Deposit Limits

• Minimum deposit: ৳200
• Maximum single deposit: ৳50,000
• Daily deposit limit: ৳1,00,000 BDT
• Deposits are generally instant — funds are credited to your account within 15 minutes at most.

X555 does not charge any additional fees on deposits. However, your mobile banking provider's own transaction charges may apply, and these are your responsibility.

X555 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which are clearly stated in the respective offer description. General bonus policies are outlined below.

Welcome Bonus

• To receive the Welcome Bonus on your first deposit, you must deposit within 7 days of registration.
• Welcome Bonus wagering requirement: 15x the bonus amount.
• Wagering must be completed within 30 days of claiming the bonus.

Reload & Weekly Bonus

• A minimum deposit of ৳1,000 BDT must be made in the relevant week to qualify for the weekly reload bonus.
• No more than one reload bonus may be claimed per week.
• Reload bonus wagering requirement: 10x the bonus amount.

Referral Bonus

• The referral bonus applies when a referred friend becomes active and makes their first deposit.
• A maximum of 10 referrals per account are allowed each month.
• Self-referrals and claiming referral bonuses through fake accounts are strictly prohibited.

X555 is committed to fast and secure withdrawals. KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.

KYC Verification Process

• A clear photo of your National ID or passport must be uploaded.
• The name on your mobile banking account must match your registered details.
• KYC verification is typically completed within 24 hours.

Withdrawal Limits & Processing Times

• Minimum Withdrawal: ৳500 BDT
• Maximum single withdrawal: ৳50,000 BDT
• Maximum daily withdrawal: ৳2,00,000
• Payments on verified accounts are processed within a maximum of 1 hour.
• Withdrawals will only be processed to the same payment method used for the original deposit.

X555 has a set of fundamental rules governing betting and gaming. These rules apply equally to all members and compliance is mandatory.

Betting Limits

• Minimum stake per bet: ৳10.
• The maximum stake per single bet varies by game and market.
• A maximum of 10 events can be added to a parlay bet.
• Odds in live betting are subject to change — the odds displayed at the time of placing your bet are final.

Results & Dispute Resolution

• Once official results are published, x555's decision is final.
• Any bet affected by a technical error will be voided and the stake refunded.
• For dispute resolution, please contact support within 72 hours of the result being published.

Lottery Rules

• Daily lottery draws are conducted through an impartial RNG system.
• Lottery tickets cannot be cancelled or changed after the purchase deadline has passed.
• Winners are awarded automatically — no separate claim is required.

Maintaining a fair and safe environment for all members is our top priority at x555. The activities listed below are strictly prohibited and will be met with serious consequences if detected.

• Creating Multiple Accounts: Using multiple accounts to claim bonus benefits is strictly prohibited.
• Bots or Automation: The use of any automated software, bots, or scripts is strictly prohibited.
• Odds Manipulation: Manipulating betting odds or using insider information is strictly prohibited.
• Money Laundering: Using the platform for any form of illegal financial transactions is strictly prohibited.
• Hacking or Exploiting System Vulnerabilities: Exploiting platform vulnerabilities for personal gain is strictly prohibited.
• Abuse or Threats: Abusive behavior toward the support team or other members is strictly prohibited.

X555 may temporarily suspend or permanently close an account under the following circumstances.

Closure by x555

• Involvement in prohibited activities.
• If KYC information is false or incomplete.
• For accounts that have been inactive for an extended period (over 12 months).
• By court order or direction of a regulatory authority.

Closure by Member

• Any member may request account closure at any time by contacting support.
• All active bets must be settled before an account can be closed.
• Account closure requests will take effect once the verified balance has been withdrawn.

X555 believes gaming is a form of entertainment — not a way to make money. We want all our members to enjoy gaming responsibly.

Available Protection Tools

• Deposit Limit: Set a maximum limit on daily, weekly, or monthly deposits.
• Spending Limit: Set a maximum betting limit for any given period before you start playing.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 30 days.
• Self-Exclusion: Exclude yourself from the platform for a period of 6 months to 5 years.
• Reality Check: You will receive automatic notifications at set intervals.

X555 is fully committed to keeping minors away from gaming. If anyone under 18 lives in your household, please contact support to enable parental controls.

The x555 platform operates on an "as is" basis. We strive to maintain the highest service standards, but our liability is limited in certain circumstances.

• X555 is not liable for any losses arising from technical issues, server outages, or internet connectivity problems.
• X555 is not directly liable for failures on the part of third-party payment providers.
• X555 is not responsible for any losses resulting from a user's own errors or negligence.
• X555's maximum liability shall not, under any circumstances, exceed the value of the transaction in question.

X555 reserves the right to change, amend, or update these Terms & Conditions at any time. The following process will be followed when changes are made.

• For significant changes, members will be notified by email or in-app notification at least 7 days before the changes take effect.
• Minor changes may take effect immediately.
• Continued use of the platform after any changes takes effect means you accept the updated terms.
• The date of the most recent update will always be displayed at the top of this page.

If you have any questions or concerns about these terms and conditions, please contact our support team. We're always ready to assist you.

• Email: support@x555.wine
• Live Chat: Click the chat icon at the bottom-right corner of the platform.
• Support Hours: 7 days a week, 24 hours a day.
• Average Response Time: Within 1 hour.